Double L Horseshoeing, LLC

Thank you for your interest in our services.

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Scheduling 

We work by appointment only. Scheduling ahead of time is crucial for both you and us. We do not want to leave any horse behind or forgotten. Appointments times are given with a 30-minute time window. This allows for us to travel safely in-between customers and allow for traffic. If we run into any problems throughout the day that may cause us to be late for your appointment we will keep you updated and try to give as much notice as possible.  Keeping an appointment time is critical for our scheduling but also so you and your horse can be ready.

Please be considerate of when you book your next appointment, if you need to reschedule or cancel your appointment, you must do so a minimum of one full business day in advance to avoid a $20 rebooking fee. (If you use Gmail we offer scheduling via google calendars.) We will be confirming appointments via text or call 24-48 hours in advance; any unconfirmed appointments will be considered as a missed appointment. If we show up for an appointment and there is a “no show” situation without a reasonable explanation future appointment will not be given priority.

Emergency appointments will be handled on a case-by-case basis. Please note we do our best to respond to all inquires within 24-72 hours.

Facility Requirements

1. A covered work area in a barn: There must be a covered area from the elements with at least three walls.

2. Suitable flooring: A flat level area that is at least 8’ x 10’ with concrete/wood flooring and/or stall mats.

3. Appropriate lighting: 

4. A clean and dry work area: Work area, which is free of mud, excessive dirt & clutter or wet spots. This applies to the horse as well. The horse clean and dry.

5. Access to power: A standard 110-volt 

6. Access to water: Within a reasonable walking distance. 

7. Parking: space to accommodate full size truck and trailer within 25’ of power and in reasonable walking distance working station.

8. During the first appointment we require an equine knowledgeable person to be present to handle the horse(s). This should be the horse(s) owner/parent/barn manager who is (18+ y/o). Subsequent appointments may have other arrangements.

Equine Requirements

1. Horses need to be in stalls or caught before we arrive.

2. A dry and well-groomed animal. The animal should be free of mud on the body and their hooves should be picked out. 

3. A well-behaved animal that s accustomed to the shoeing process - including hot shoeing.  (If your horse is not good with hot fitting please let us know prior to the appointment.

Payment

All sales are final. Our payment options include: cash, credit, or check.  Credit card payments are done through either Quickbooks or the Square card reader. Payment are to be due by the end of the appointment, unless other arrangements have been agreed upon previously. For arrangements where owner will not be present a credit card must be provided previous to services being performed. There is a $25 charge for returned checks and additional 5% charge for credit or debit card payments. Any visits with non-payment will have a cash only policy for future appointments.